Drive Communication.
Keep Patients Safe.
Drive Communication.
Keep Patients Safe.

Accidents happen too often.

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1 out of 7 patients may be affected.

The Facts

3
rd

Third leading cause of death

"Errors have risen by two to four times, now as an estimated 440,000 deaths each year." - Journal of Patient Safety, TEDMED. This is more than deaths due to diabetes and strokes combined. Source: IHI

15
M

15 Million incidents of harm

"Medical mistakes kill enough people each week to fill four jumbo jets. But these mistakes largely go unnoticed... The same preventable mistakes are made over and over again." - Marty Makary, The Wall Street Journal. Source: CDC

1:7

1 in 7 Hospital patients are affected

According to the Centers for Medicare & Medicaid Services. Which can translate up to 180,000 deaths per year among Medicare patients. (US Dept of Health and Human Services).

Our Innovations

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We are passionate about creating technology that protects patients and keeps people healthy.

Products

Our solutions drive communication — for health providers and patients.

cascadia

dynamic modules

Used in medical procedures to prevent mistakes. Improve outcomes by making sure key steps aren't missed.

chat | quest

evaluate + react

Evidence-based algorithms assign risk scores for patients. Assess needs and deliver patient-centered care.

chat | board

engage patients + educate

Interactive education tools to facilitate patient-provider dialogue. Review diagnoses and plans of action with patients. Share with patients, other doctors, and their care circles.

chat | box

enable communication

Mobile, patient-centric communication boards. This tool allows patients a space to communicate when they can't verbally.

Partners and Experts

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We are thankful to work with the nation's leading experts.

Our Partners

Achieve good outcomes.

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Join us in creating paths to safe care.

Our Team

We are dedicated to delivering quality care for patients. Our team has worked with diverse clientele, from large hospital systems to creating software for foreign banks and stock exchanges. We love what we do and are inspired to keep patients safe.

Our Team

Satasuk Joy Bhosai, MD MPH

Chief Executive Officer + Founder

Joy is inspired by innovations that address gaps in access to high-quality care. She is an alumni of Pomona College, a previous Fulbright Scholar, and received a Masters in Public Health from Yale focusing on global health and management. Joy then received a MD with Distinction from UCSF and completed the global health pathways concentration. Through previous public health work in Africa and Asia, she developed innovations focused on improving access to health services. She has worked with Health 2.0, directing the Matchpoint program, which paired large industry leaders with health tech startups. Joy is dedicated to applying innovations to ensure quality care for patients.

Our Team

Ron Turner

Chief Technical Officer + Founder

Ron's specialty is solving problems through the innovative application of technology. He has led software design teams for clients like NBC, TD Bank, the Toronto Stock Exchange, Wells Fargo, Price Waterhouse and Coopers (PwC), The Discovery Channel and Medtronic. Ron now applies design from other industries in developing creative health solutions. He has worked with a number of health providers in Canada to create educational and task-keeping tools in teaching hospitals.

Our Team

Matthew Pantell, MD MS

Medical Informatics Officer

Matt received his MD from UCSF and MS in Health and Medical Sciences from UC Berkeley before embarking in pediatrics at UCSF. Matt formerly was a statistical programmer at the Urban Institute. He also was a National Institute of Health fellow specializing in recursive partitioning, a form of data mining. Matt validates our clinical algorithms. Matt is inspired by how new technologies can improve decision-making in hospital settings, and their role in facilitating care for patients.


Our Team

Johnson Lam

Technology Consultant

Johnson is highly interested in leveraging his technical skills to impact up and coming sectors within the tech industry. CHATR's mission inspired Johnson to join their team and work on life-saving projects. He is an avid programmer by training and has worked on various projects, including ones with Microsoft and GE. He recently worked in India to launch a World Bank funded initiative with CHATR. Johnson is currently completing a MS in Computer Science from Boston University


Our Team

Samantha Sim

Product Manager

Sam is passionate about applying innovations to improving access to quality care for patients. She is inspired by CHATR’s mission to use technology to deliver safe care, and believes that disruptive health innovation is the key to addressing gaps in healthcare. She received her BS in Human Physiology at Boston University, and has previously worked with various non-profits, including the Bill and Melinda Gates Foundation and CHATR's work with the World Bank. She graduated as a Dean's List scholar and is a Gates Millennium Scholar.


LATEST NEWS

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See what we've been up to.

chatr | health news

We love building products that ensure quality care for patients.

Published on April 8, 2017 News Image

chatr | health x Narayana Health

We are launching our pilot project with Narayana Health (NH) in Kolkata, India.

Published on December 10, 2016 News Image

TechEmerge Grant Selection

ChatrHealth is excited to announce that we have been selected by TechEmerge to partner with health industry leaders in India

Published on September 12, 2014 News Image

Traction: Health 2.0

The moment you all have been waiting for, Traction finalists are here!

Published on July 16th, 2014 News Image

The HIVE at TedMed 2014

ChatrHealth is proud to announce that we have been chosen to participate in The Hive at TEDMED 2014.

Published on June 17, 2014 News Image

What Surgeons Leave Behind

The operating room is known as one of the most common locations for medical errors.

Published on March 31, 2014 News Image

Women 2.0 Article

Our Founder and CEO, Dr. Joy Bhosai, was happy to share her perspective of health innovation with the Women 2.0 community.

Published on March 7, 2014 News Image

Our Patient Safety Initiative

Medical accidents during hospital procedures continues to be one of the most prevalent health care issues of today’s society.

Published on March 5, 2014 News Image

chatr | health Teams with UCSF

ChatrHealth is excited to team up with the University of California, San Francisco (UCSF) to officially launch our dynamic checklist modules and safety algorithms in all of the operating rooms of UCSF Medical Center.

Published on February 26, 2014 News Image

Digital Health Happy Hour

On Thursday, February 13th, ChatrHealth hosted a digital health happy hour featuring a 30-min panel discussion on digital health trends with industry leaders from Health 2.0, Acupera, HealthTech Women, and UCSF.

Published on February 4, 2014 News Image

HIMSS Showcase

On January 16th, the ChatrHealth Team presented at the 2nd Annual HIMSS Silicon Valley Innovation Showcase.

Connect

We would love to hear from you.

San Francisco

San Francisco

Vancouver

Vancouver

EMAIL: info@chatrhealth.com

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chatr | health x Narayana Health

Published on April 8, 2017 by Samantha Sim Category: Showcase

We are launching our pilot project with Narayana Health (NH) in Kolkata, India. Narayana Health is a leading multi-specialty provider in India, with over 30 hospitals, heart centers, and primary care institutions across the country. NH is well-known for their high- quality, high-volume, low-cost model of care, which attracts patients from all over India, as well as neighboring countries such as Bangladesh and Myanmar.

We are grateful to be partnered with such a leading health industry frontrunner, and we look forward to joining NH in their efforts to provide affordable, quality care to their patients. Our organization will be working with Kumar Krishnamurthy (Chief Technology Officer, Narayana Health), Dr. Emmanuel Rupert (Chief Medical Officer, Narayana Health), and Dr. Nitin Manjunath (Deputy General Manager of Medical Operations, Narayana Health) to implement our tools in their cardiac operating rooms to be used during heart surgeries.

We will be implementing our standardized dynamic checklists in Narayana Health’s cardiac operating theaters to help ensure patients are kept safe throughout medical procedures. These checklists have been proven to reduce preventable surgical error and improve patient outcomes. In instilling these standardized protocols, we hope to contribute to NH’s established reputation of prioritizing patient safety and quality care. ChatrHealth will be sending a team to Kolkata in July for the official launch of the pilot project, so keep checking back for updates.

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TechEmerge Grant Selection

Published on December 10, 2016 by Samantha Sim Category: Showcase

ChatrHealth is excited to announce that we have been selected by TechEmerge, an International Finance Corporation (IFC) and World Bank Group initiative, to partner with health industry leaders in India. This program is aimed at leveraging proven technology to improve delivery of quality care in India. We are honored to be one of 16 innovators selected out of 330 applicants from 29 countries to embark on an initiative to improve patient outcomes throughout India.

At a time when the health tech industry is gaining more traction, we are thrilled to be partnering with a global network of industry leaders that are dedicated to our mission of driving communication and keeping patients safe. It is an exciting time for healthcare as we learn more about the important roles technology can play in the delivery of quality care. Stay tuned for more updates as we find out more about our local partner organization in India and the important work we will be involved in.

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The HIVE at TedMed 2014

Published on July 16th, 2014 by Michelle Hong Category: Showcase

ChatrHealth is proud to announce that we have been chosen to participate in The Hive at TEDMED 2014. We are so honored to join health tech startups from around the world who are just a passionate about making a difference in the health industry as we are. Technology is accelerating faster than any other time in human history and exciting innovations are challenging the status quo across health and medicine in areas like biotech, health IT, mHealth, life sciences, health tech, and more.

TEDMED celebrates the ideas behind this progress in “The Hive” – an immersive and social environment dedicated to exploring and showcasing transformative startups and the inspiring entrepreneurs that power them. We are so honored to join a community of leading thinkers at the Washington, DC in September.

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What Surgeons Leave Behind

Published on June 17th, 2014 by Michelle Hong Category: Patient Safety

The operating room is known as one of the most common locations for medical errors with one half to two thirds of all errors being attributed to surgical care. Due to the hectic and stressful setting of the operating room, medical professionals are more liking to lose track of surgical items including needles, scissors, retractors, and sponges. A report done by the National Quality Forum ranked lost sponges and instruments in the most serious category of medical errors. And each year, out of the 4,000 cases of retained surgical items that are reported, a majority of these retained items are sponges used throughout operations to soak up blood and bodily fluids. The consequences of such preemptive medical mistakes are unbearable on the lives of patients and their families.

Frightening enough, many patients carrying surgical sponges suffer for months or even years prior to any medical professional to discover the true root of the searing pain, digestive dysfunction, or nausea. Some victims lose parts of their intestines, while the lives of some unfortunate ones are sadly cut short. Erica Parks was a lucky survivor of a retained surgical sponge who openly expressed her story with USA TODAY. Parks’ felt that something was wrong with her belly after completing her cesarean section in 2010. Within the next month, her intuition proved to be right as she witnessed her stomach grew so swollen making her appear pregnant again. By week six, Parks’ bowels shut down completely resulting in a race to the emergency room. X-rays displayed a surgical sponge the size of a washcloth that was left behind inside of her abdomen. After an extensive day long emergency surgery to untangle the infected mass from her intestine, she was hospitalized for nearly 3 weeks. She continues to take medication to keep her digestion flowing and was told that there may be major repercussions if she tried to have another child.

Unfortunately, Parks’ case is one of many suffering from retained surgical instruments. Most often than not, by the time the preventive human error is determined, the infection has already set in causing chronic damage to the patient’s body.

According to a recent meta-analysis conducted on 19 studies found that simple interventions in the operating room such as checklists on teamwork, communication, and compliance with safety measures reduced morbidity and mortality by over 30%. Both simple and complex interventions are starting to be implemented to prevent such errors. For example, radio frequency tags that can be sewed into surgery tools have been used to curtail sponges that are unaccounted for. Patients are scanned at the end of each procedure to locate any remaining sponges.

Bill Adams of SurgiCount Medical stated, “Almost 50% of honor roll hospitals and academic centers now use bar-code technology to scan sponges as they go in and out of the patient as well.” Moving forward, it will be fascinating to see how technology can improve teamwork and communication,revolutionizing the way medical professionals keep patients safe.

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Our Patient Safety Initiative

Published on March 7th, 2014 by Michelle Hong Category: Patient Safety

Medical accidents during hospital procedures continues to be one of the most prevalent health care issues of today’s society. According to the Institute of Medicine, medical errors in procedures estimated $17-29 Billion in direct costs to hospitals. And according to the Journal of the American Medical Association, medical errors result in 2.4 million extra days in the hospital nationwide. With the understanding that errors are unacceptable and costly to both patients and hospitals, chatr | health is taking immediate action to tackle this ongoing problem. Our team believes that there is no better time than now to take preemptive action steps to scale down the risk of accidents during procedures in order to keep patients safe and reduce hospital expenses.

We are dedicated to developing innovative mobile technology to achieve these outcomes. Our preemptive modules, algorithms, and safety checklists for inpatient providers prevent adverse events from happening. Cascadia, our mobile tool that is currently implemented into San Francisco General Hospital and UCSF Medical Center uses widely accepted evidence-based clinical guidelines to ensure appropriate steps are taken and essential tasks are not overlooked. In addition, our mobile tool operates during emergency code blues and emergent cardiac events to coordinate teamwork. Ensuring that the patient’s safety is the number one priority, Cascadia uses a specialized algorithm that is case and patient-specific. chatr | health takes our patient safety initiative very seriously and we are excited for other hospitals to join in saving lives one mobile checklist at a time.

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HIMSS Silicon Valley Innovation Showcase

Published on February 5th, 2014 by Michelle Hong Category: Showcase

On January 16th, the ChatrHealth Team presented at the 2nd Annual HIMSS Silicon Valley Innovation Showcase. This Innovation and Technology Summit provided our team with the valuable opportunity to meet other digital health companies. We enjoyed demoing our current innovative products including Cascadia. Cascadia is one of our patient safety platforms, which integrates dynamic modules during medical procedures to keep providers communicating and patients safe. This efficient and effective software program is currently integrated throughout the operating rooms of the San Francisco General Hospital. At HIMSS, ChatrHealth Team was thankful to present our patient safety tools with the community.

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chatr | health Teams with UCSF Medical Center: Patient Safety Initiative

Published on March 5th, 2014 by Michelle Hong Category: Collaborations

ChatrHealth is excited to team up with the University of California, San Francisco (UCSF) to officially launch our dynamic checklist modules and safety algorithms in all of the operating rooms of UCSF Medical Center. Leading the project is Dr. Jens Krombach, a UCSF anesthesiologist and Director of Perioperative Services at San Francisco General Hospital. Dr. Krombach has been passionate about leading implementation of checklists for normal, standard procedures for quite some time. Dr. Krombach states, “It’s important to use normal procedure checklist in the OR because providing anesthesia, even without complications, is more complex than flying a plane as errors and omissions happen on a daily basis.”

Our team is passionate about advocating innovative patient safety tools by working with the nation’s top industry leaders. According a recent study published the Journal of Patient Safety, preventable medical errors directly account for an estimated 400,000+ deaths per year, which according to the Center for Disease Control would be 3rd causes of death list. Preventable medical errors account for more deaths than diabetes, stroke, and pneumonia combined. Thus, chatr | health is excited to launch our preemptive mobile tools for inpatient providers keep adverse events like these from happening.

Cascadia, our dynamic checklist tools that incorporate preemptive modeling, is being launched in 13 operating rooms of UCSF Medical Center. The tool applies evidence-based clinical guidelines to recommend action steps and checklists to ensure appropriate steps are taken at the right time. In addition, Cascadia receives alerts to preemptively react and provides safer emergencies through organized task coordination. chatr | health is proud to be teaming up with nationally ranked hospitals to promote the adoption of patient safety initiatives and looks forward to future collaborations.

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Digital Health Happy Hour

Published on January 26th by Michelle Hong Category: Social Event

On Thursday, February 13th, ChatrHealth hosted a digital health happy hour featuring a 30-min panel discussion on digital health trends with industry leaders from Health 2.0, Acupera, HealthTech Women, and UCSF. The healthcare industry is catching up with the rest of the world when it comes to technological innovation, thus this event was the perfect outlet for the San Francisco community to get excited about the importance of healthcare innovation during this prime time.

Matthew Holt, one of our guests speakers and Co-Founder of Health 2.0, has worked in the Health Care and IT Industry for more than 20 years. At the event, he reviewed how new technologies can enhance everyone’s health care experience. His commitment to this concept is evident through his work at Health 2.0. Since 2007, Health 2.0 introduced over 500 technology companies to the world stage, hosted more than 15,000 attendees at conferences and code-a-thons, awarded over $6,307,000 in prizes through developer challenge programs, and inspired the formation of 70 new chapters in cities around the globe. Matthew continues to mentor and inspire the next generation of healthcare leaders to take advantage of the macro trend of the healthcare industry being on the rise.

Dr. Joy Bhosai, founder and CEO of ChatrHealth, is one of many people who takes Matthew's words to heart. At the event, she touched upon her role in the health tech industry and her mission behind ChatrHealth in promoting teamwork and patient safety through tools that improve communication. Medical errors are costly for both patients and hospitals and it is a mission of hers to prevent errors from happening. As a result, ChatrHealth, has been dedicated to improving patient safety through dynamic modules and safety algorithms for inpatient providers. These modules that keep adverse events from happening have been recently used into operating rooms and intensive care units across various institutions.

Dr. Aenor Sawyer, associate director for the Center for Digital Health Innovation at the University of California, San Francisco was another one of our valuable guest speakers. She highlighted that in order to be a successful entrepreneur in the digital health industry, one must create a product that is effective, measurable, interoperable, and sustainable. She stressed the importance of creating tools that can communication between various innovations. Currently, Dr. Sawyer is working with Dr. Pierre Theodore in developing a HIPAA compliant, web-based collaboration technology for multidisciplinary management of complex patients.

Our fourth guest speaker for the evening was Dr. Ida Sim, Professor of Medicine, Co-Director of Biomedical Informatics of the Clinical and Translational Science Institute at UCSF, and the Co-Founder of Open mHealth. Dr. Sim highlighted that a major health tech trend for 2014 is data sharing between innovations. Her work on OpenmHealth.org supports this very trend. OpenmHealth.org is an open software architecture that provides shared analysis, data presentation, evaluation modules to support systematic, and shared learning in mobile health. Dr. Ron Razmi is the Founder and Chief Executive officer of Acupera. His vision is to use modern technology tools to improve access to healthcare and achieve higher quality and lower costs simultaneously. As a former cardiologist with a management consulting background from McKinsey, he focuses on using technology to empower physicians to efficiently address the needs of their patients. As a result of Dr. Razmi’s direct work with patients, he understands the invaluable relationship between a patient and physician as something that cannot be disregarded. Thus, he emphasized the importance for health tech trends for 2014 to include devices that will strengthen the patient-provider relationship. Heather Bowerman and Amanda Mork were the last to speak at our Digital Health Happy Hour. Heather Bower is nanotechnology entrepreneur, biomedical engineer, and former White House policy advisor in science and technology. Amanda is passionate about marketing, motivation, and digital health. Together the dynamic duo are the Co-Founders of the HealthTech Women group. At the event they shared their commitment to bringing together females across the healthcare ecosystem to create a global network. Through healthtechwomen.com, these outstanding women are able to foster conversations and opportunities that accelerate careers in healthcare technology.

The ChatrHealth team was thrilled to have such an amazing panel of guest speakers who shared great health innovations to look forward to in 2014. In addition, we were happy to get the San Francisco community excited about the rapidly growing Health Tech Industry through this fun networking event. We look forward to meeting more professionals and entrepreneurs at our future functions.

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